Help and FAQs

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Who is Doodlestix?

Doodlestix is a fictitious friend, who wants to be a pen-pal with your child. Doodlestix is basically a good kid and wants to do what’s right, but often makes bad choices and suffers the consequences. Fortunately, Doodlestix learns a lot in this process and is willing to write your child frequently to teach them how to do what’s right and stay out of trouble.

How does Doodlestix promote learning?

Doodlestix promotes learning by examples shared from a peer's perspective. Children may reject information from authority figures, but they almost always listen to their peers! Doodlestix shares the situations he finds himself in and describes what he has learned in the process. Hopefully, when your child faces a similar situation, they will remember how Doodlestix handled it and act appropriately. Each Doodlestix letter is intended to demonstrate in very practical examples the use of over 30 different character traits that are necessary for successful living and interaction with other people.

Why should I create a profile for my child?

Each penpal letter from Doodlestix is personalized with the child's name. Our market research showed that parents wanted the penpal letters personalized with other information about the child, including favorite colors, foods, subjects in school, etc. Complete as much as you can in order to make your child's experience as rich as possible. Rest assured that information you place in Doodlestix databases are secure and will never be shared with anyone.

Is Doodlestix safe?

Rest assured that information you place in Doodlestix databases are secure and will never be shared with anyone.

How does the free trial work?

Let your child receive a month subscription to Doodlestix FREE. Simply subscribe to Doodlestix on our website and your 30 day free trial will begin. Complete your child's profile information and your child's subscription will begin the following month, but your credit card will not be charged for 30 days. If you are not completely satisfied with the letter(s) your child receives, simply log into your account and follow the prompts to cancel your subscription any time prior to 30 days and your subscription will be canceled and you will not be charged. There's really nothing to lose and a lot to be gained for your child. Sign up your child today and take a positive step in forming their future character!

Will I be charged anything for a free trial?

No.

How do I create an account and start my subscription?

You have to create an account to purchase a subscription. Click "Sign Up" from the home page. You'll be taken to a page that displays subscription options. Choose how often you want Doodlestix delivered (once a month or twice a month) and then how you want the penpal letter delivered (either by email or by postal service). Next, you'll provide a few details about your child. Each penpal letter from Doodlestix is personalized with the child's name. Our market research showed that parents wanted the penpal letters personalized with other information about the child, including favorite colors, foods, subjects in school, etc. Complete as much as you can in order to make your child's experience as rich as possible. Rest assured that information you place in Doodlestix databases are secure and will never be shared with anyone.

How do I log in?

Once you have purchased a subscription, you can log into your account. Click "Log in" and you will be prompted to enter your user name and your password.

I've lost my password how do I retrieve it?

http://www.doodlestix.com/amember/member.php

How do I edit my child's profile?

You can edit your child's profile from your member account page. If you are already logged in, click the "Member Home" link at the top of this page. If you aren't logged in, please log in via the log in link at the top of the page. Once you have logged in and have arrived at the Member Home page, click the "Manage Subscriptions" link. This link will take you to page listing your child's subscription. Next to your child's name, click the "Edit" link. Make any changes you wish to your child's profile and click the "Save Profile" link to save the changes you've made.

What happens when my subscription runs out? How can I renew my subscription?

You will be sent a notice 3, 2, and 1 month(s) prior to the expiration of your subscription. Simply visit our website any time prior to the expiration date and you will be offered an option to renew your subscription. If you do not renew your subscription prior to the expiration date, you child will stop receiving letters from Doodlestix after that date.

I'm registered. How do I get back on the site later?

First of all, thanks for subscribing! To get back to the site later, enter www.doodlestix.com in the address bar on your browser. You can also click the handy "Add This" button at the bottom of this (and every) page and add Doodlestix to your favorites/bookmarks. You can log into your account from the Doodlestix home page, as well as any other Doodlestix page. There is a login form located at the top of the page, just type in your username and password and press enter or click "login". Be sure to remember your user name and password - but don't worry if you forget, we'll be happy to remind you.

Can I sign up more than one child to my account?

You sure can! If you haven't signed up any children for a Doodlestix subscription, you can sign up here and follow the steps after you've purchased your first subscription to add another child. If you already have one child signed up for a subscription, please log into your Member Dashboard and choose "Manage Subscriptions." On the "Manage Subscriptions" page, use the form on the right to add another child. Then choose the subscription you would like and proceed to checkout. Don't forget to fill out your child's profile after you've ordered your subscription!

How do I cancel my subscription?

To cancel your subscription, please log into your account and click the "Manage Subscriptions" link. Select the subscription you wish to cancel and click the "Cancel subscription" link.

Is Doodlestix a religious product?

Doodlestix consists of a penpal letter and a corresponding parent guide. Together, they offer the parent an opportunity to talk with his or her child about making wise choices in life. Doodlestix is enjoyed by children from a diverse cultural spectrum. Doodlestix does not promote any one particular religion over another, but rather emphasizes basic moral and ethical principles common to all religious groups and embraced by those who choose not to participate in organized religion. Doodlestix simply wishes to express doing "what's right" that all cultures share and understand.